Reference

How Ke Baje Protects Your Account Data

Every field you fill in when you open an account — phone number, bKash or Nagad wallet details, device type — sits behind this policy.

Data We CollectCookie UseAccount SecurityYour Rights
Ke Baje How Ke Baje Protects Your Account Data
REACH OUR TEAM

Contact Us About Your Data

If you have a question about how your data is used, or you want a copy of your account details, our support channels are built to handle that directly rather than pointing you elsewhere. Easy Support Chat sits inside your account dashboard on both mobile and desktop, so you can raise a data request the same way you'd ask about a bKash deposit that hasn't shown up. We log every privacy request with a reference number so you can follow up on it without repeating your whole account history each time.

Easy Support Chat Open Easy Support Chat from your account menu to ask about data held on your profile, cookies, or a bKash, Nagad or Rocket transaction linked to your wallet.
Registered Email Request Send a written request from the email tied to your account if you want a record of what we hold, and we will confirm your identity before replying.
Account Verification Desk Where a data change needs identity checks — such as updating the phone number linked to your bKash or Nagad wallet — our verification desk handles it directly.
DATA HANDLING RULES

How We Keep Your Information Safe

We treat account security and data retention as separate jobs that both feed into this policy. Login sessions are protected with device checks, so opening your account from a new phone can trigger an extra verification step. We keep transaction records — including bKash, Nagad and Rocket references — only as long as needed for account history and dispute checks, then they age out of active storage. Cookie settings, retention windows and correction requests are handled through the same account dashboard, so nothing about your data sits outside your own view.

Cookies And Session Data

Cookies keep you logged in between visits and remember display settings like your preferred game lobby view; you can clear them anytime from your browser or app settings.

Account Security Checks

We flag logins from unfamiliar devices and may ask for OTP confirmation on your registered phone number before letting a session continue on your account.

Data Retention Windows

Transaction and login records tied to your bKash, Nagad or Rocket activity are kept only as long as account history, dispute handling or local law requires.

Requesting A Change

If any detail on your profile is wrong, or you want a record deleted where your local law allows it, raise it through Easy Support Chat and we will confirm your identity first.

Answers About Your Data And Account

Here are the questions we hear most often about how Ke Baje handles account data, cookies and payment details tied to bKash, Nagad and Rocket, along with how to reach us on any of them.

We collect your phone number, basic profile details, device data, and the wallet details you use for bKash, Nagad or Rocket transactions, so we can verify your account and process payments correctly.

We only share wallet details with the payment processor needed to confirm a specific bKash, Nagad or Rocket transfer, and we do not sell your account data for marketing purposes.

Yes — raise a request through Easy Support Chat or your registered email, and we will confirm your identity before correcting or removing account data, subject to your local law.

Yes, cookies keep your login active and remember lobby preferences; you can clear or block them through your browser or app settings, though some features may work differently afterward.

Transaction and login history connected to bKash, Nagad or Rocket activity stays on file only as long as needed for account checks, dispute handling, or what local law requires.

Reach our verification desk through Easy Support Chat right away; we will review recent login activity on your account and walk you through securing it, based on your region's process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.